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Today's opening hours Gallery: 12–4pm Café: 10am–4pm

Keeping you safe

Keeping you safe

Spike Island’s galleries reopen from Saturday 17 October 2020. The exhibition Denzil Forrester Itchin & Scratchin is open Wednesday to Sunday, 12–4pm (until 17 January 2021). Gallery entry is free.  

This page outlines the safety measures you will see when you visit. Please read through this information so you know what to expect. 

Before you visit 

  • We are reducing the capacity of our building and promoting social distancing. You do not need to book a time slot in advance of your visit. We will keep this under constant review. 
  • Risk assessments have been carried out for both staff and visitor operations. These are regularly reviewed and take into account the latest guidance from the government and Public Health England. 
  • In line with government guidance since the 14 September, groups no larger than 6 people may attend at any one time – provided these comply with government guidance on households and bubbles. 
  • Please remember to stay at home if you’re feeling unwell, or have been in contact with someone who has coronavirus, and follow NHS coronavirus guidelines. 
  • We are taking part in the NHS Test & Trace contact tracing programme. When you arrive at Spike Island, either scan the QR code with your device or provide your details to our staff. Any contact details we collect will only be kept for 21 days, and we will only share them with NHS Test and Trace if asked in the event of a visitor(s) or member(s) of the team testing positive for coronavirus. 

WHEN YOU ARRIVE

  • The main entrance to Spike Island is via our main foyer on Cumberland Road. You will need to enter via this entrance as normal.  
  • When you arrive, please scan the QR code on the large poster outside the front door with your device if you have one. The app can be downloaded from https://www.covid19.nhs.uk/  
  • When you enter the foyer, please follow the signs to the Gallery Entrance directly in front of the building entrance (you do not need to check-in at reception first – we must keep this area clear).  
  • There are spaced queue markers within the queuing area of the gallery, and you may need to queue momentarily whilst we greet each visitor and give a brief outline of safety measures.
  • We require all visitors and all our team, to wear face coverings in all public areas of the building except when seated and eating or drinking in the café. If you are exempt from wearing a mask, please let our team knowNot all exemptions are visible so please be understanding of others. 
  • Upon entering the galleryif you haven’t already, either scan the QR code with your device or provide your details to our staff in order to support NHS Test & Trace. If you do not do this we will not be able to welcome you into the galleries. 
  • We are asking every visitor to sanitise their hands upon arrival – there are multiple hand sanitising points within the galleries.  
  • We want Spike Island to be as accessible and inclusive as possible in everything we do. We have ensured that maximum access and inclusion has been considered at every stage of our plan for reopening to create a safe and enjoyable experience for everyone who visits. 

During your visit 

  • Please observe social distancing and leave 2-metres between yourself and other visitors, following the route around the gallery, which will be shown to you by our friendly team.  
  • Please wash your hands frequentlyHand sanitiser is available for your use in the foyer, gallery and throughout the building. Please use this throughout your visit. 
  • Please keep left on the stairs and within the corridors, following the floor markings and signage, keeping face coverings on at all times 
  • Please keep children close to you at all times 
  • There is increased cleaning throughout the building, including washrooms, door handles, handrails and other areas of the building 
  • Please pay with contactless or card wherever possible 
  • Entry remains free but we are limiting our capacity, so please be prepared to queue if the gallery is busy 

Exhibitions

  • Our galleries reopen from Saturday 17 October 2020 with Denzil Forrester: Itchin and Scratchin, with reduced opening hours of Wednesday to Sunday, 12–4pm.
  • There are exhibition leaflets available for exhibition visitors to collect on arrival and large print versions available, with extra cleaning measures in place for these. An activity sheet for children is also available to pick-up. These items are available to download via this page. 
  • Our galleries are constantly supervised by our visitor team. Please act on any guidance our team may give you and don’t be afraid to ask any questions – we’re happy to help in any way we can.  
  • There is a one-way system in place through our galleries 
  • There are no guided tours running at the moment. This is so we can follow social distancing measures safely. 

Reception and General Enquiries  

  • Our Reception is open Monday to Friday 9am–5pm for general enquiries. We’ve changed the layout to allow more space for social distancing mitigations, including Perspex screens and oneway routes for people passing reception.  
  • Contactless/card payments are preferred

Café 

  • Emmeline Café is open Wednesday to Sunday, 10am–4pm, with reduced capacity and more space for customers. 
  • The café is operating table service for eating in, or takeaway options can be purchased from the counter, or the outside window. 
  • Increased cleaning procedures have been implemented in the café, and hand sanitiser is provided for your use.  
  • Contactless/card payments are preferred 
  • There is seating both outside and insideThe outside seating at the front entrance may be used as long as social distancing is maintained during use. You are advised to clean the area you are using before and after use, as we are unable to control the use of these tables by members of the public. Cleaning spray and disposable towels will be made available from the Reception cleaning station for this purpose. 

Toilets

  • Toilets including accessible toilets are open for our visitors and café customers as well as baby changing facilities 
  • Our toilets and washrooms have limited capacities. You should maintain a distance of 2-metres when in the toilets where possible, or otherwise 1-metre plus. This may mean waiting outside in the designated waiting zone, or coming back later. Signage in the toilets indicates the social distancing measures in place. 
  • Hand towels are provided in all washrooms and kept topped up, as well as hot-air hand dryers. 
  • We are cleaning the toilets frequently throughout each day. 

We have been awarded “we’re good to go” status for our safety measures.

If you’d like to ask any questions or concerns about our safety measures, please ask to speak to the Front of House Supervisor, email us admin@spikeisland.org.uk, or call 0117 929 2266.